NO! You can stop your subscription anytime you like.

Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Bolivia, Bosnia, Brazil, British Virgin Islands, Brunei, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, China , Columbia, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Estonia, Fiji, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam & Saipan, Guatemala, Guernsey Islands, Guyana, Haiti, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey Islands, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malaysia, Maldives, Malta, Martinique, Mauritius, Mexico, Monaco, Mongolia, Montenegro, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of North Macedonia, Reunion, Romania, Russia, Saint Martin, Saint Vincent and North the Grenadines, San Marino, Saudi Arabia, Serbia , Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Tahiti, Taiwan, Tajikistan, Tanzania, Thailand, The Dominican Republic, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, UAE, Ukraine, United Kingdom, United States, Uruguay, Vatican City, Venezuela, Vietnam , Zambia

The speed cap will depend on the country where you are using your device. Speed Caps and other usage details are listed below:

In countries listed below, connection will be 4G speed for 5GB per day – 256 kbps after the speed limit is reached:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City, Bangladesh, Cambodia, China , Hong Kong, India, Indonesia, Japan, Laos, Macao, Malaysia, Myanmar, Nepal, Philippines, South Korea, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam , Israel, Qatar, Turkey, Jordan, Mongolia.

In countries listed below, connection will be 4G speed for 500MB per day – 256 kbps after the speed limit is reached:
Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahrain, Bolivia, Bosnia, Brazil, British Virgin Islands, Brunei, Canada, Cayman Islands, Chile, Columbia, Costa Rica, Curacao, Cyprus, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Gibraltar, Grenada, Guadeloupe, Guam & Saipan, Guatemala, Guernsey Islands, Guyana, Haiti, Isle of Man, Jamaica, Jersey Islands, Kazakhstan, Kenya, Kuwait, Madagascar, Maldives, Martinique, Mauritius, Mexico, Montenegro, Morocco, New Zealand, Nicaragua, Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, Puerto Rico, Republic of North Macedonia, Reunion, Saint Martin, Saint Vincent and North the Grenadines, Saudi Arabia, Serbia , Seychelles, South Africa, Suriname, Tahiti, Tajikistan, Tanzania, The Dominican Republic, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, UAE, United States (include *Alaska, Hawaii, exclude Guam, Saipan ), Uruguay, Venezuela, Zambia.

No! The mobile hotspot device is included in your plan. The device will be delivered to you once you sign-up for a monthly plan.

We have delivery partners in many countries around the world. Even if we don't have any local partners, we will ship your device to your address. Shipping is included for most locations. Our support team will contact you to arrange details.

You can use your device once you receive it. Your usage will be monitored and your account will be charged for any extra days used during the month that is outside of the plan included days.

£1.5 / day extra will be charged for the following countries: Algeria, Armenia, Azerbaijan, Bolivia, Bosnia, Georgia, Ghana, Guam&Saipan, Kuwait, Luxembourg, Maldives, Martinique, New Zealand, Oman, Paraguay, UAE.

£4 / day extra will be charged for the following countries: Antigua and Barbuda, Aruba, Cayman Islands, Curacao, Grenada, Haiti, Jamaica, Seychelles, Suriname, Tahiti, Tajikistan, Tanzania, Trinidad and Tobago, Turks and Caicos Islands.

£6 / day extra will be charged for the following countries: Angola, Anguilla, British Virgin Islands, Saint Vincent and North the Grenadines.

You can install the TripBackup app at www.tripbackup.com or start chatting right away at www.tripbackup.com/lite. It is free to chat, you will be charged a service fee when you book a service. You can use your included tickets for booked services.

The device works on Cloud sim technology, which enables to work with multiple operator / sims, without adding physical sim in it. There is also a sim slot on the device, and it comes with a backup sim installed in case there is a technical issue with cloud sim.

Unfortunately at the moment it is an independent device with its connection.

The device will work in most remote areas as it works via multiple operators, however the quality of connection will depend on the location.

When you signup for the service, if you select the starter plan, you will make payment for the device deposit with your credit card, we will report and charge periodically to the credit card on file
If no changes to the card, you will not need to do anything on your side.

Once you place the order, it will take 2-3 business days to be delivered for anywhere in the EU countries, and 3-4 days if in the UK (potentially sooner)

Days. The count goes from 00:00 to 23:59 , depending on the country you are in.

We provide a portable wifi device with cloud sim capability, and the ip address is not fixed. It would change with connection changing as connection maybe with different operator each time, also depending on the country you are in.